Frequently Asked Questions
Here you can find Quick Answers to some of the Most Frequently Asked Questions quickly.
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General
Kasambahay Related
Security
About Our Services
We provide contractual household helpers with required employment documents, clearances, and a guarantee of replacements or refunds.
Our Credentials
Yes, we are a licensed maid agency with DOLE License No. DOLE License No. M-25-00-009 and registered as MyKasambahay Recruitment Inc. with SEC. Our business permit is annually updated.
Contract Duration
Our standard contract is 6 months, and you can continue without extra fees if both parties agree.
Office Visit
You can visit our office at Unit 204 Casa Malvar Building, Gen. Malvar Street, Malate, Manila.
Legal Contracts
Our contracts adhere to RA 10361 and DOLE PEA Guidelines.
Business Hours
We’re open Mon-Sat 9 AM to 5 PM.
DOLE Registered
We’re registered with the Department of Labor and Employment with PEA License No. M-25-00-009.
Types of Maids
We offer All Around Maids, Yayas for child care, and Oldsitters for elderly care.
Salary Information
Our maids are paid above the minimum wage set by DOLE, with salaries varying between households.
Documents and Clearances
We provide information sheets, NBI Clearances, Police Clearances, and medical results.
Maid Sourcing
Most applicants come from Metro Manila and the greater Metro Manila area, with some from the provinces.
Training
We offer a Pre Work Orientation, covering work responsibilities, dos and don’ts, and dispute resolution.
Contract Renewal
No extra fees for continuing beyond the initial 6 months.
Agency Fee for New Maid
A new contract requires an agency fee payment.
Early Termination
Early termination has specific payment details, per DOLE PEA Guidelines.
Transportation Cost
Transportation costs are covered by the employer, per DOLE PEA Guidelines. These costs cannot be charged against your maids.
Background Checks
We conduct thorough background checks, verifying personal information.
Remote Interviews
We offer remote interviews via phone or video call for your convenience.
Safety and Vigilance
While we screen helpers, we can’t guarantee their actions. Stay vigilant, especially with new help.
Hiring Process
Hire in 3 easy steps: Call us, interview applicants, and hire your maid, who can be with you on the same day.